At Vermillion, want you to fall in love with your chains and get as much wear out of them as we do. But if you are not 100% happy with your order, simply return your chain in the condition it was received, and we’ll refund or exchange it for you.
Once we’ve received the chain and made sure it ticks all the boxes above, we’ll refund your purchase to the credit card, Stripe or PayPal account which was used to place your original order within 10 working days.
Send the item back to us by registered post, to the following address:
Vermillion, 14A Alto Lane, North Perth, West Australia, 6006
Contact us here to let us know you’ll be placing a return, including your postage tracking number so we can make sure the chain gets to us safely.
If you have any queries regarding the returns and exchanges process, contact us by email at firstname.lastname@example.org.